![]() If your business number is a VoIP number: You are completely dependent on your VoIP provider to get your number listed in 411.Or, go to this free form and input your information to get listed. If your business number is a landline: Inform 411 Directory Assistance that you are in fact the owner of the business, and ask them how to get listed locally.If you are told that there is no listing, you have to first know if your number is a landline number, a cell phone number, or a VoIP number. To find out if your small business landline number is listed with 411, call the national directory assistance at 1+ area code + 555 + 1212. 1) How to get listed for free in 411 Directory Assistance Just follow the four easy steps below to get listed in the White Pages and in Directory Assistance. ![]() VoIP Lines, cell phone listings, work-at-home businesses, and DBA business names often don’t make it into the white pages, but you shouldn’t let that deter you. Second, creditors check with Directory Assistance and the White Pages to make sure businesses are legitimate when they apply for credit.įinally, if you don’t have a listing, people may think you’re running a scam instead of a legitimate business. Some phone companies will extend free directory assistance to blind customers.It’s a known fact that you will encounter quite a few problems if your business is not listed in the White Pages or registered with directory assistance.įirst of all, your prospects will not be able to find you, and decide to do business with your competition. If you have difficulty reading the small print in the directory, ask your phone company for a large print version. Use the free printed directory provided by your phone company - The printed directory is updated on a regular basis and has most of the numbers you will need.The company should either waive the charge or offer you a credit for a free directory assistance request in the future. Don't pay for bad information - If you were given incorrect information by the operator, call back and let them know of the mistake.When you first reach the operator, let the operator know you will want two listings before you get started. Use the two listings per call allowance - Verizon and Qwest will allow you two requests per call (same price).When calling for long-distance information you will need to know the city of the listing. Be prepared - Before using directory assistance, learn as much as possible about the listing you seek, such as the correct spelling of the name or names the listing might be under and, if possible, the street address.If your contact with the company does not resolve the complaint, submit a complaint to the commission by filing out an online complaint form, e-mail or call 1-888-333-WUTC (9882). Your bill for the directory assistance should include a toll-free number to call. If you have a problem with the service you received or the charge for the service, contact the company providing the directory service. Who handles directory assistance complaints? ![]() Several Internet sites (,, att.com/directory, ) offer free access to telephone numbers. You can dial into directory assistance services provided by other carriers. You can use the directory assistance provided by your long-distance provider, but check the price first. For some areas, this may require that you receive more than one telephone directory. Your local phone company must provide you with a free published directory that covers all of your local calling area. Most phone companies allow you to access directory assistance service by dialing “411.” Other directory assistance services require a different dialing pattern such as 555-1212, a toll free number or a number that starts with “10-10.” Charges will vary significantly, check the rate before using any directory assistance service. Contact your local phone company or consult the front of your phone directory for directory assistance rates and policies. Also, some companies extend free service to customers who are physically unable to use the printed telephone directory. Availability depends on your local phone company. Can I receive free directory assistance?įree directory assistance has been trimmed back in recent years. ![]() The accuracy, price and method of access depend on the service you use. This service can be provided by your local phone company, your long-distance company or various independent providers. When you call an operator to request a telephone number, you are using directory assistance. ![]()
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